Theme updates, app changes and platform updates break tracking quietly. KiteTrack checks every hour and fixes problems before they cost you a week of ad learning.
Hi Jordan, no purchases have reached Meta, Google Ads or GA4 since 8:04 AM. The Shopify app was disconnected when a new theme was published. We’re reconnecting it now and will email you when everything is green again.
Nothing for you to do right now.
Open dashboardNo purchases or form leads for much longer than usual.
Meta, Google or TikTok start refusing part of your events.
Qualified, booked or won stages stop arriving from your CRM.
Redirects or new pages start dropping the IDs ads use to match sales.
Your tracking domain stops answering or its certificate fails.
The same sale is reported twice and inflates your numbers.
Your server, events and every ad platform, around the clock.
Our team gets the alert and starts fixing. Most issues are fixed before you notice.
What happened, what it means and what we’re doing. No error codes.
You get a second email when tracking is healthy again.
If we can’t get your tracking working, you get your first payment back.
7-day trial · 30-day money-back · free migration